Denton Animal Hospital P A

Denton Animal Hospital P A is a veterinary clinic in Denton, Maryland. It treats dogs and cats. Public review activity shows a 4.1/5 Google rating from 48 reviews, with recent written feedback showing mixed experiences, particularly around phone interactions.

Services

•Care for dogs
•Care for cats
•Phone inquiries from pet owners are mentioned in recent reviews
•Emergency or out-of-hours service is not specified

Pricing

No published pricing information is available for this clinic.

People

Recent reviews mention Wendy, who was described as pleasant and helpful on the phone. One review also refers to a staff member identified as Megan or Morgan in connection with a negative phone interaction.

Reviews

Google lists this clinic at 4.1/5 from 48 reviews. Recent written comments are mixed: one reviewer said Wendy was helpful and pleasant when answering a question about a dog, while another described a difficult call about a pet’s breathing issue, including a long hold, limited guidance before a Monday appointment, and poor customer service from a staff member. That same reviewer also noted that the person who first answered the phone was great and said they had not had past issues with the clinic’s care.

Reviews for Denton Animal Hospital P A

Note: Showing the 5 most recent Google reviews out of 48 we track in total. Recent reviews may not be representative of overall sentiment.

Theresa Caraballo

1 month ago

Bass Fan

7 months ago

I called to asked a question about my dog. I spoke to someone named Wendy. She was pleasant and helpful with answering my questions.

Hilary Harris

9 months ago

Mrs Kittrell

I have a pet that gets seen at this location. I called to speak to someone about an issue my pet was having. I wanted to asked a medical question, was told the doctor wasn’t in. I was transferred to Megan/ Morgan. She had zero customer service skills. Of course one will call if there is an issue with their pet. I wanted information on how to keep my pet comfortable until Mondays appointment with the issue she is having. I was told after holding for 13 minutes while at work that there was no advice available. I then tried asking for referrals to call elsewhere. I was over talked leading to this person saying “If you let me talk” which she was talking the entire time. She said she was talking to me woman to woman in a defiant voice Ha Called me “Honey” several times after being asked not to. I felt like me calling about my pet breathing issue was a bother to her. I NEVER had an issue with this place or the care of my pet. Customer service is a biggie for me as well as for others. I feel like she was not trying to be helpful or even cared about my pet’s breathing issue. Eventually, after cutting her off, I was able to get a number for somewhere else. Staff that answered the phone was great! When one call to get information, we are already worried about our family member but to call and not receive any compassion has me questioning the care of my pet at this facility. I never was given an appointment!

Patti Martin

10 months ago